Froxby Retail Security
Protecting Your Retail Space with Confidence
From small boutiques to large supermarkets, retail businesses face constant challenges—shoplifting, stock damage, anti-social behavior, and organized crime. At Froxby, we provide highly trained security officers who are skilled in safeguarding your staff, assets, and premises while ensuring a safe and welcoming environment for your customers.
Our Approach: The ASCONE Method
Our guards are trained in the proven ASCONE method to detect and respond to retail theft effectively:
Approach – Monitor suspicious behavior proactively
Select – Identify potential risks and individuals
Conceal – Watch for attempts to hide items
Observe – Track movement and intent
Non-payment – Identify theft at point of sale
Exit – Intercept before offenders leave the premises
Why Choose Froxby?
We are committed to maintaining the highest standards in retail security, including:
✔ Professional, skilled staff with retail-specific training
✔ Clear communication and rapid incident response
✔ World-class service with a customer-focused attitude
✔ Reliability and commercial awareness tailored to your business needs
Retail Security Services We Provide
Our officers act as both a deterrent and a responsive solution on your shop floor:
Visible Presence: Reassures customers and deters theft
Incident Response: Quick, discreet action to minimize disruption
Dual Role Support: Trained in fire safety and first aid
Community-Focused Approach: Friendly yet vigilant
Training and Standards
All Froxby retail security officers:
Are vetted to BS 7858 standards
Undergo DBS checks
Wear professional uniforms and carry I.D.
Receive training in communication, customer care, and conflict resolution
Store Detectives – Discreet Protection
Our store detectives blend seamlessly into your retail environment, monitoring customer activity without disrupting the shopping experience. They are trained to:
Handle incidents discreetly and professionally
Liaise with police and provide detailed reports
Conduct interviews, gather statements, and investigate suspicious activity
This advanced level of security ensures your store operates smoothly while reducing risks of theft and disruption.
The Froxby Guarantee
At Froxby, our retail security officers and detectives are more than guards—they are your trusted partners in creating a safe, secure, and customer-friendly shopping environment. With our experience and dedication, we protect what matters most: your people, your property, and your reputation.